Effective Date: January 1, 2024
Stone Electric (“Stone Electric,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://stoneservicepros.com, by phone, text message, email, or in person.
We may collect the following information:
Name
Address
Phone number
Email address
Service request information
Appointment details
Payment information (processed securely through our payment providers)
Communications with our team by phone, email, web forms, or SMS
Website usage information such as IP address, browser type, pages visited, and cookies
We use your information to:
Schedule and perform electrical services
Respond to inquiries
Provide estimates
Process payments
Send appointment confirmations and reminders
Send service updates and account notifications
Provide customer support
Improve our website and services
Meet legal and regulatory requirements
Send promotional communications if you have chosen to receive them
We may share your information with trusted third-party service providers that help us operate our business, including:
Payment processors
Customer relationship management (CRM) providers
Scheduling and dispatch software
Email service providers
Website hosting providers
Marketing and analytics providers
These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
SMS consent is not shared with third parties or affiliates for marketing purposes.
If you opt in to receive SMS messages from Stone Electric, you may receive messages including:
Appointment confirmations
Appointment reminders
Technician arrival updates
Estimate and service notifications
Account notifications
Customer service communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or visit https://stoneservicepros.com.
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may adjust your browser settings to refuse cookies, although some website features may not function properly.
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.
You may:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information where permitted by law
Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Stone Electric
Website: https://stoneservicepros.com
If you have questions regarding this Privacy Policy, please contact us through the contact information provided on our website.
