Privacy Policy
Effective Date: January 1, 2024
Stone Electric (“Stone Electric,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://stoneservicepros.com, by phone, text message, email, or in person.
Information We Collect
We may collect the following information:
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Name
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Address
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Phone number
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Email address
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Service request information
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Appointment details
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Payment information (processed securely through our payment providers)
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Communications with our team by phone, email, web forms, or SMS
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Website usage information such as IP address, browser type, pages visited, and cookies
How We Use Your Information
We use your information to:
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Schedule and perform electrical services
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Respond to inquiries
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Provide estimates
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Process payments
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Send appointment confirmations and reminders
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Send service updates and account notifications
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Provide customer support
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Improve our website and services
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Meet legal and regulatory requirements
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Send promotional communications if you have chosen to receive them
How We Share Your Information
We may share your information with trusted third-party service providers that help us operate our business, including:
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Payment processors
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Customer relationship management (CRM) providers
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Scheduling and dispatch software
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Email service providers
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Website hosting providers
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Marketing and analytics providers
These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
SMS consent is not shared with third parties or affiliates for marketing purposes.
no mobile opt-in data will be shared with third parties
SMS Communications
If you opt in to receive SMS messages from Stone Electric, you may receive messages including:
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Appointment confirmations
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Appointment reminders
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Technician arrival updates
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Estimate and service notifications
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Account notifications
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Customer service communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or visit https://stoneservicepros.com.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may adjust your browser settings to refuse cookies, although some website features may not function properly.
Google Ads booking measurement (effective October 23, 2026): We use Google Ads to measure whether our ads lead to service requests and bookings. For booking measurement, we may share a Google ad-click identifier, the confirmed booking time, and a reference that prevents duplicate counting. This booking measurement does not include your name, phone number, address, or service notes. Learn how Google uses information from sites that use its services.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.
Your Choices
You may:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of your information where permitted by law
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Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Stone Electric
Website: https://stoneservicepros.com
If you have questions regarding this Privacy Policy, please contact us through the contact information provided on our website.
Stone Service Pros Marketing Text Messages
If you separately opt in, Stone Service Pros may use your mobile number to send recurring marketing texts about offers, promotions, and membership news. Membership does not require marketing consent. SMS opt-in data and consent are not shared with third parties or affiliates for their own marketing purposes.